InCharge Debt Solutions, Inc. ratings, reviews and complaints - Credit Counseling and Management Services - For Profit

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against InCharge Debt Solutions, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing debt consolidation service.

Primary Contact:	Etta Money (President / CEO)
Business Started:	8/22/1997
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

According to the California Attorney General's Office any non-profit company offering debt negotiation services in California, is required to obtain a final determination letter from the IRS, post bond, and be registered to qualify for exemption under the Credit Services Act. Carefully consider the possible ramifications of debt consolidation prior to agreeing to services. There are no guarantees that all creditors will cooperate with negotiation efforts and/ or reduced payment plans. This could lead to a negative credit rating. By law, information stays on your credit report for seven to ten years. Accurate negative information can only be removed with the cooperation of your creditors, which usually involves paying the debt. This company is located out of our service area, for a current reliability report on this company, please contact the Better Business Bureau of Central Florida at (407) 621-3300 or view the report on the website, www.orlando.bbb.org.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Profina Debt Solutions, Inc.

Websites: