Industrial Mechanical Services, Inc. ratings, reviews and complaints - General Engineering Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Industrial Mechanical Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Eric Dollente provides general engineering contractor services in El Centro and the neighboring areas.

Primary Contact:	Tara Dollente (Office Manager)
Business Started:	12/17/2013
Social:

About Industrial Mechanical Services, Inc.

From the moment you first contact Industrial Mechanical Services, our friendly customer service representatives will take excellent care of you. Our courteous staff has offered outstanding plumbing services in the greater Imperial Valley area for many years by focusing on our top priority of exceeding expectations and extending affordable, high-quality, and professional services. Our certified plumbers regularly seek creative new solutions to common issues. To ensure excellent results, our technicians are equipped with the tools and products to repair most problems on the spot.

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Licensing

California State Contractors License Board

Verified License

License Number: 989204
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Dollente Holdings, LLC

Dollente Companies, LLC

Eric Dollente

Websites:
There are no additional web sites.

Contacts:

Eric Michael Dollente (CEO)