Ingram Communications Corp ratings, reviews and complaints - Miscellaneous Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege dissatisfaction with services and that the profit potential is misrepresented. One complainant alleges the company failed to return phone calls to reinstate phone lines and sent a bill for a balance that the customer was unaware of. Another complainant did not earn the profit the company claimed was attainable after one month of service. This complainant was told she would earn enough income to payback the advertising expenses and make a profit. The customer requested a refund. The company responded to complaints by offering a compromised refund or explaining they do not make or guarantee earning claims. The company contends that customers are advised of the risks involved.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ingram Communications Corp closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company sells business opportunities and marketing services for 900 phone numbers.

Primary Contact:	Dave Brown (General Manager)
Business Started:	11/5/1998
Social:

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Licensing

California law requires companies offering these plans to register with the California Attorney General. If the seller makes such representations, he/she must obtain a bond in an amount ranging from $50,000 to $300,000 or deposit the same amount of money into a trust account. To verify registration and bonding, contact the California Attorney General by calling toll free (800) 952-5225 or (916) 322-3360.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

On October 2, 2001, we verified this company is not registered with the Attorney General as a Seller Assisted Marketing Plan. In California, if a company charges more than $500.00 or collects up to $500 within a six months of the initial investment, the company may be required to register with the California Attorney General. You may choose to verify registration requirements as a Seller Assisted Marketing Plan by calling, (619) 645-2051. When considering any business opportunity, we suggest you carefully review the offer, background information on the company, its principals and officers and the contract if you are required to sign one. Obtain written clarification of all verbal promises and any unclear issues. Insist that the company prove any earnings claims it makes to your satisfaction. Verify if the company has met licensing requirements in your state. Before making a decision, consult a trusted business advisor.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

13701 Riverside Drive Suite 613, Sherman Oaks, CA, 91423

Reputation Report

Ingram Communications Corp

Complaints and Resolutions

Other Information