Inn on the Boulevard ratings, reviews and complaints - Senior Citizens Housing

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Inn on the Boulevard closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Inn on the Boulevard is an Assisted Living Facilited located in Sun Valley CA. We offer Daily Housekeeping, Linen Services, Personal Laundry, Utilities, 24 Hr & Emergency System, Transportation, Social Activities and more.

Primary Contact:	Margaret Im (Partner)
Business Started:	9/15/2003
Social:

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Licensing

As of our last verification on August 14, 2008, this company's Community Care license number 197606791 is listed as licensed through the Community Care Licensing Department (CCLD) by the State of California. For the most up-to-date information regarding license status, consumers may visit the CCLD website at www.ccld.ca.gov and click on the Search for a Facility link.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The Inn on the Boulevard

The Inn On The Boulevard Retirement Living, Inc.

Websites:
There are no additional web sites.

Contacts:

Daniel Lee (Assistant Administrator)

Tim Ray (Administrator)

Reputation Report

Inn on the Boulevard

Complaints and Resolutions

Other Information