Innovative Services Group ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege dissatisfaction with materials, misrepresentation that the program contains employment listings, and failure to refund fees when materials were returned. One complainant mailed hundreds of resumes only to discover the company's no longer existed. Another complainant was promised accounting work on a contract basis. However, companies listed were not offering work and were unaware they were listed. The company failed to respond to every complaint brought to their attention.

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Complaint Closing Statistics

0 complaints against Innovative Services Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering a work at home opportunity. The company claims that by data processing a participant can earn $ 12.00 per hour.

Primary Contact:	Jessica Brock (President)
Business Started:	2/28/1994
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The company is misleading respondents into purchasing their work at home software program by promising employment. The program consists of listings of companies that are not offering employment or do not exist. We caution against sending money to this company. In fact, these companies are not really looking to hire anyone. Their actual business is running deceptive advertising which is designed to entice the public to send fees to get started. Further, addresses are usually mail drops, advertised phone numbers only reach recordings, and no local phone numbers are listed. Most also advertise out of state.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Innovative Services

Innovative Payroll & Accounting

Innovative Accvounting & Bookkeeping

Innovative Accounting Services

Infotech

Websites:
There are no additional web sites.