Online Shopping 24-7. Customer Service Hours Monday - Friday 9AM - 5PM
based on 4 reviews.
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Poor Excuse for A Business
I ordered a bracelet for my mother, I paid ,plus shipp and never received the bracelet. I 've emailed them numerous times and still no answers . Please don't order from theses theives they will take your money and never send the product. I 've read 100 people's statements on Facebook the same thing happened to them . Now Inspired Silver has set it where you can no longer make a post so they can continue to rob people . Please don't fool yourself.
BCA's Summary and Analysis:
This company has a pattern of complaints alleging delays in delivering ordered merchandise or failure to deliver after receiving payments incorrect items delivered dissatisfaction with the quality of the merchandise difficulty obtaining delivery status poor customer service and refund issues. The company generally responds to complaints by providing tracking information and claiming items have been shipped or advising customer service would make contact regarding the orders.
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Complaint Closing Statistics
Inspired Silver specializes in providing runway, celebrity, and designer inspired sterling silver & cubic zirconia jewelry.
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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
The Federal Trade Commission's Mail or Telephone Order Rule protects consumers who shop by mail telephone computer or fax. According to this regulation companies must ship your order when promised or within the time stated in its ads. If the company doesn't specify a shipping time it must send the merchandise within 30 days. The time begins as soon as the company receives your completed order whether they charge your account at that time or not.
~ If there will be a delay the company must contact you immediately and give you the option to either agree to a new shipment date or cancel the order for a full refund. If the merchant cannot meet the revised shipment date they must again contact you to notify you of the delay and give the option of waiting or cancelling or cancel the order themselves and provide a prompt refund.
~ If you decide to cancel your order and you paid by credit card the seller must credit the account within one billing cycle. If you paid by cash check or money order the merchant must mail your refund within seven business days.
~ The rule does not cover subscriptions such as magazine subscriptions and similar deliveries except for the initial shipment; orders made by collect-on-delivery or COD; transactions covered by the FTC Negative Option Rule such as book and music clubs; and services such as mail order photofinishing.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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