Interstate Inc. ratings, reviews and complaints - Secured Credit Card Companies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Two complainants allege after paying the advance $19 processing fee for a credit card, they received nothing from the company. In one case the company notified the BBB the matter had been resolved, however, the customer denied that the problem had been rectified. The other complaint is unanswered.

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Complaint Closing Statistics

0 complaints against Interstate Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company advertises loans and both secured and unsecured credit cards.

Primary Contact:	David Clark (Representative)
Business Started:	1/1/1982
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Using various names, the firm claims to offer credit cards and loans, regardless of credit history, for varying up-front fees. The firm's addresses are mail drops, and no local phone numbers are listed. This company does not issue credit cards, nor is it a lender. It has not registered its credit card or loan offer with the California Attorney General, nor has it posted the required $100,000 bond. Even if licensed, it would be illegal to collect money before loans are made or credit cards are issued.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

MAG

Mag Group

Meg Group

N S

Net Estates

Websites:
There are no additional web sites.

Contacts:

Robert Silvers (Contact)