Ion Visual Solutions ratings, reviews and complaints - Low Voltage Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ion Visual Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Ion Visual Solutions, LLC is a professional, licensed low voltage contractor dedicated to design, project management, and installation of large-format visual experiences.

Primary Contact:	Charles Thornhill (RMM)
Business Started:	8/1/2023
Social:

About Ion Visual Solutions

Ion Visual Solutions, LLC is a services company dedicated to design, project management, and installation of large-format visual experiences for the digital signage, digital media industry. IonVS was founded by Charles E. "Chas" Thornhill, CTS and Jay Seng to address the needs for exceptional design, PM, and quality installation of large-format LCD and LED experiences.

The digital media / digital signage vertical is the fastest growing segment of the AV industry. Yet, sourcing highly qualified, design, PM, and installation resources is difficult for companies who rely on external resources to design and install some or all of their special visual experiences.

Ion Visual Solutions, LLC partners with manufacturers, re-sellers, and end-user clients to deliver innovative, effective visual experiences, assist with or lead project management resources, and provide exceptional installation and deployment services.

Whether your project requires a large LCD video wall, LED display, projection mapping, or large scale roll out of highly specialized displays or kiosks, Ion Visual Solutions has the skills, tools, and ability to achieve your vision.

Interested in Ion Visual Solutions?
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Licensing

California State Contractors License Board

Verified License

License Number: 1112821
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Ion Visual Solutions, LLC

Websites:
There are no additional web sites.

Contacts:

Information

Jay Seng (Member)

Wade Burkhiser (Member)

Reputation Report

Ion Visual Solutions

Complaints and Resolutions

Other Information