ITT Educational Services, Inc. ratings, reviews and complaints - Special Education Schools

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against ITT Educational Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are a leading private college system focused on technology-oriented programs of study. There are over 140 ITT Technical Institutes in 38 states, and have been actively involved in the higher education community in the United States since 1969.

Primary Contact:	Stephen Pan (College Director)
Business Started:	4/29/1981
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

ITT Technical Institute - Torrance

ESI Service Corp. a subsidiary of ITT

Websites:
There are no additional web sites.

Contacts:

Arnulfo Runas (Owner)

Gary VonIns (Vice President)

Gene Baugh (Comptroller)

Anne Marie Koerin (Director)

Other Categories:

Computer System Consultants

Addresses:

20050 South Vermont Avenue, Torrance, CA, 90502

Reputation Report

ITT Educational Services, Inc.

Complaints and Resolutions

Other Information