J L Windows and Doors ratings, reviews and complaints - General Building Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complaints allege the owner Joseph Steven Lamkin accepted fees in excess of 10% or over $1 000 of the contract price that the company failed to provide the services after payment was made and failed to provide refund. Complaint alleges the company did not have a valid Contractor's license at the time of contract. ~~California law requires a state license to contract for home improvement jobs valued at $500 or more for labor and materials. It is illegal to ask for or accept a home improvement contract down payment larger than 10 percent of the contract price or $1 000 whichever is less.

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Complaint Closing Statistics

0 complaints against J L Windows and Doors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Primary Contact:	Joseph Lamkin (Owner)
Business Started:	10/18/2008
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 981914
Status: Expired

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Our records indicate the owner of this business Joseph Steven Lamkin is also the owner of J L Construction. Click here to view our report for J L Construction.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

JL Windows and Doors

JL Windows & Doors

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Storm Windows and Door Repair Contractor

Addresses:

2220 East Vermont, Anaheim, CA, 92806

Reputation Report

J L Windows and Doors

Complaints and Resolutions

Other Information