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Jackpot Junction Casino Hotel

7 inquiries |
Casinos

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39375 County Road 24
Morton, MN 56270 | Get Directions

(800) 946-2274

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/27/2018 Sue F.

I was setting at a machine and this guy came up to me and started flirting. Missy that works as vip host started complaining at me on the phone about stealing a guy ticket. Which me and him agree to exchange tickets. Which he stole my comp tickets. And I got treated un fairly by the workers. Which is Brian Leinhoff, Missy, and Damian. Jim loft they suspended me for 6 months I had to pay 125 back. This happen on April 18 2018. Ever since then I been ignored after I email Brian Leinhoff about my side. He been leaving me hanging and Missy and Jim Loft and Damian and Karen that works afternoons spreading rumors around that place my friends tell me what they hear. Its called harassment towards me, false accusations. I been trying get a hold of Brian Leinhoff about this, he's been ignoring me and also he wont do anything about sexual harassment from this guy last Wednesday. I talk to my lawyer about it. He told me I can do that but jackpot is treating me unfairly and I'm being ignored. He took the other guy side. Something needs to be done about these people that been spreading rumors about me, and it needs to stop. My relatives and friends are tired of it. No wonder no one goes there. This needs to stop. Resolution Sought by the Customer: They need to stop leaving people hanging and stop spreading false accusations, its called bullying, like in high school. I talk to another casino they told me they gave me advice to contact the board.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Jackpot Junction Casino Hotel closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is casinos.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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