Jay's Pools & Spa Construction ratings, reviews and complaints - Swimming Pool Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Jay's Pools & Spa Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Jay's Pool & Spa Service is a licensed swimming pool contractor building swimming pools, remodeling and providing maintenance services.

Primary Contact:	Jay Garnett (President)
Business Started:	1/23/2001
Social:

About Jay's Pools & Spa Construction

For over 30 years, Jays Pool and Spa has been a leading residential swimming pool builder in the Temecula Valley. We design and build outdoor spaces that enhance lifestyle experiences. Our pool and outdoor designs maximize functionality and aesthetics through the use of space, materials and form.

Jays Pool and Spas has built more that 20,000 pools in Riverside County, making us one of the largest custom pool builders in Southern California.

Jays Pools and Spas is still family owned and Jay oversees every project start to finish ensuring the very best quality to every customer.

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Licensing

California State Contractors License Board

Verified License

License Number: 790301
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Jay's Pool And Spa Service

Jays Pool And Spa Service

Jays Pool & Spa Service

Jay's Pool & Spa Service

Jay's Pool Service

Websites:
There are no additional web sites.