Jay's Roofing ratings, reviews and complaints - Roof Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Jay's Roofing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Jay's Roofing provides residential, commercial, and mobile home contractor roofing services, such as: new roofs, re-roofs, repairs, coatings, wind damage, roof damage, and more.

Primary Contact:	Jay Moreau (Owner)
Business Started:	6/10/1987
Social:

About Jay's Roofing

Jay's Roofing has been a family owned business since 1987 providing residential roofing, commercial roofing and mobile home roofing services.

We specialize in re-roofs, roof repairs, roof coatings, wind and termite damage and general roof maintenance. We provide roofing services in Orange County, Riverside County, San Bernardino County and Los Angeles County areas.

We carry 2 million dollar General Liability Insurance and $1 million dollar Workers Compensation Insurance.

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Licensing

California State Contractors License Board

Verified License

License Number: 512051
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Joanne (Accounting)

Reputation Report

Jay's Roofing

Complaints and Resolutions

Other Information