JC Ruiz Capital Group, Inc. ratings, reviews and complaints - Foreclosure Consultants

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against JC Ruiz Capital Group, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing real estate, mortgage services and foreclosure services.

Primary Contact:	Juan Ruiz (President)
Business Started:	12/13/2007
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01835138
Status: Revoked

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

In California a real estate broker license is required to conduct loan modification activities unless exempt under the Foreclosure Consulting Law or an attorney doing loan modifications within his/her normal practice. Many loan modification companies are attempting to circumvent the licensing law by finding an attorney who will loan their name to give the impression that an attorney or law firm will be handling the modification. In addition any broker who accepts an advance fee for a loan modification must have obtained a permission so long as their services are fully completed before they are paid by you.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

First American Financial Consulting, Inc.

Prominent Financial Solutions

Maxima Home Loans

Websites:
There are no additional web sites.

Contacts:

James Alfred Santana (CEO)

Joaquin Santamaria (Vice President)

Other Categories:

Real Estate Brokers

Mortgage Services

Addresses:

1777 West Lincoln Avenue, Santa Ana, CA, 92801

Reputation Report

JC Ruiz Capital Group, Inc.

Complaints and Resolutions

Other Information