Jim Cameron Service and Repair ratings, reviews and complaints - Garage Door Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company fails to deliver and install garage doors as agreed. Customers complain they order garage doors by catalog, and pay the company a sizable deposit towards the project. In some cases, customers allege after paying the deposit, they are unable to contact the company to inquire on delivery status or request a refund. In other cases, complainants report deliveries made with only partial installations performed. Other customers report the company fails to provide warranty repairs. Calls are not returned, and scheduled appointments are not kept.

The company responded to one complaint by completing work to the satisfaction of the customer.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Jim Cameron Service and Repair closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is garage and overhead door sales and installation.

Primary Contact:	Linda Dultz (Owner)
Business Started:	1/1/1975
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Jim Cameron Service and Repair?
Contact them directly!

Request Quote

Licensing

California State Contractors License Board

Verified License

License Number: 395176
Status: Death

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

As of our last verification on September 15, 2005, this company's Contractor's License, 395176, is listed as inactive by the State Contractor's Board. The inactive status for this license resulted from the death of the license holder , James Hector Cameron. For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

We believe this company may still be operating as an unlicensed contractor. Individuals or companies who perform construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. For the most up to date information on the license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Dependable Garage Doors

Jim Cameron Automatic Garage Doors

Jim Cameron

A Automatic Garage Doors

Websites:
There are no additional web sites.

Contacts: