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JLC General Contractor

162 inquiries |
General Building Contractors

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186 Gladstone Street
Cranston, RI 02920 | Get Directions

(401) 649-5695

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/20/2016 Peter C.

JLC Contractor were very good.

JLC Contractor were very good. There were a couple of things we did not discuss, but they did them anyway without charging extra which was pretty good. Joe checked how things were going and asked what I thought. He was in constant contact. When he finished the job he noticed a patch with black tar so he found a color that matched. Wow it looked good. He did it for me and took care of it and even painted it twice. Joe is very nice, professional and likeable. I would certainly recommend them and I have two of his business cards I plan to pass out.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against JLC General Contractor closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

JLC General Contractor provides residential and commercial construction services, including renovations, remodels, and much more!

Primary Contact:	Joseph Cavanaugh (Owner)
Business Started:	1/5/2007
Social:

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company's license or registration, please contact State of Rhode Island Contractor's Registration and Licensing Board at www.crb.state.ri.us/search.php or call (401) 222-1268. This company's license number is 29352.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Construction and Remodeling Services

Home Improvements

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