JM Brothers Electric Inc ratings, reviews and complaints - Electric Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against JM Brothers Electric Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our knowledge in both areas, residential and commercial, allows us to offer tailored solutions that perfectly fit the needs of each client.

Primary Contact:	Juan Gallardo (CEO/President)
Business Started:	4/27/2020
Social:

About JM Brothers Electric Inc

At JM Brothers Electric, we are dedicated to providing the highest quality electrical services to residential and commercial clients across Southern California. Founded by skilled electricians with a passion for excellence, our company is committed to safety, reliability, and customer satisfaction. Whether you need a simple repair or a complex installation, our team is equipped to handle your electrical needs efficiently and effectively. Trust us to light up your space with integrity and professionalism.
With a decade of expertise, JM Brothers Electric has grown from a small team of dedicated electricians to a leading provider in Southern California. Over the years, we've tackled diverse projects, from intricate commercial installations to essential residential repairs, always ensuring top-quality work and utmost safety. Our commitment to excellence and customer satisfaction continues to fuel our journey.

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Licensing

California State Contractors License Board

Verified License

License Number: 1120149
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Marcos Gallardo (RMO)

Reputation Report

JM Brothers Electric Inc

Complaints and Resolutions

Other Information