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Johnny Rat Pest Control, Inc.

88 inquiries |
Pest Control Services

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17527 Cohasset Street
Van Nuys, CA 91406 | Get Directions

(888) 572-8782

Monday - Friday: 7:00 am - 5:00 pm
Saturday - Sunday: 8:00 am - 2:00 pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/27/2015 Lourdes R.

Excellent Service

Fast and Honest service, will definitely call again.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Johnny Rat Pest Control, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Johnny Rat Pest Control, Inc. provides residential and commercial pest control services, specializing in rat control services.

Primary Contact:	John Gastelum (President/Owner)
Business Started:	12/5/2007
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Licensing

Businesses offering to perform pest control or termite services within California are required to be licensed with the California Structural Pest Control Board. For the most up-to-date information regarding license status, consumers may contact the Structural Pest Control Board by calling (916) 561-8704 or visiting their website at www.pestboard.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Antonia Gastellum (Secretary)

Addresses:

P. O. Box 18933, Encino, CA, 91416

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