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Jose Escamilla- Landscape Contractor

310 inquiries |
Landscape Contractors

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31600 Pace Lane
Indio Hills, CA 92241 | Get Directions

(760) 775-8925

Please contact the business to schedule an appointment.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/23/2019 Barbara D.

I would not recommend Jose Escamilla because he does not warrant his work.

My husband and I hired Jose Escamilla through Home Advisors in April of 2018. We assumed that Home Advisors would have thoroughly vetted the company. We spent over $18,000 on backyard landscaping with Jose Escamilla. This included installation of pavers, retaining wall, sod, boulders, trees, and lighting. The work was overall good. We were happy with the installation of the retaining wall and pavers. We recently had a problem and our backyard lighting system which completely stopped working. When I called to have it repaired, Jose told me he did not warrant the installation of the electrical only the light fixtures themselves. He indicated that he would have to charge me for any repair of the system other then the fixtures. I know that this response regarding warranty work is not practice for the industry. I would not hire he or his company again and most certainly would not recommend him to anyone expecting to have warranties for his work and installation.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Jose Escamilla- Landscape Contractor closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Jose Escamilla provides professional, licensed residential contractor services in Indio Hills, California. Please contact the business for a full list of services.

Primary Contact:	Jose Escamilla (Owner)
Business Started:	3/17/2017
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Licensing

California State Contractors License Board

Verified License

License Number: 1024865
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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