Our past experience with similar offers as been that typically, no evidence of actual submissions are provided to clients, and, that due to contract clauses which disclose ""no guarantees of sucess,"" no refunds are provided.
This company's contract contains an Arbitration Clause which states that either party included in the contact would be obligated to remand any contractural dispute to binding arbitration.. This company's arbitration clause does not specify how an arbitrator will be selected or how it will be determined who, when and where the arbitration will be held.
According to California Civil Code section 1281.6. , if the arbitration agreement provides a method of appointing an arbitrator, that method shall be followed. If the arbitration agreement does not provide a method for appointing an arbitrator, the parties to the agreement who seek arbitration and against whom arbitration is sought may agree on a method of appointing an arbitrator and that method shall be followed. In the absence of an agreed method, or if the agreed method fails or for any reason cannot be followed, or when an arbitrator appointed fails to act and his or her successor has not been appointed, the court, on petition of a party to the arbitration agreement, shall appoint the arbitrator. When a petition is made to the court to appoint a neutral arbitrator, the court shall nominate five persons from lists of persons supplied jointly by the parties to the arbitration or obtained from a governmental agency concerned with arbitration or private disinterested association concerned with arbitration. The parties to the agreement who seek arbitration and against whom arbitration is sought may within five days of receipt of notice of the nominees from the court jointly select the arbitrator whether or not the arbitrator is among the nominees. If the parties fail to select an arbitrator within the five-day period, the court shall appoint the arbitrator from the nominees. All neutral arbitrators shall comply with the requirements of subdivision (a) of Section 1297.121, which requirements shall apply to every agreement to arbitrate pursuant to this title. 1281.7. A petition pursuant to Section 1281.2 may be filed in lieu of filing an answer to a complaint. The petitioning defendant shall have 15 days after any denial of the petition to plead to the complaint.
In addition, if it can be determined that the contract is unenforceable due to misrepresentation, coersion, or otherwise illegal practices, those who wish to seek legal remedies other than arbitration would be free to do so.