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JTS Pest Control, Inc.

135 inquiries |
Pest Control Services

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2820 East Garvey South
West Covina, CA 91795 | Get Directions

(800) 506-4440

Please contact company for business hours.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/25/2021 Jeffrey D.

Do not use

I have used Jessie Gonzalez and this company for quite some time now and recently Jessie made the decision to venture off on his own. I began to notice that workmanship and reliability went down rapidly when this happened. Jessie hired people that honestly did not know what they were doing every step of the way. He had done 3 remodels in the past for me, and we were working on a fourth when the workmanship got really bad. I didn't even want him to continue trying to fix the mistakes because there were so many when he was done. I initially addressed this with Jessie multiple times, but he gave me the song and dance routine. I cannot in good conscience recommend Jessie to do any type of work unfortunately. Several photos will be downloaded shortly.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against JTS Pest Control, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

JTS Pest Control, Inc. offers pest control services and termite treatment services.

Primary Contact:	Jesse Gonzalez (President)
Business Started:	12/26/2000
Social:

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Licensing

California Structural Pest Control Board

Verified License

License Number: 4425
Status: Clear

Businesses offering to perform pest control or termite services within California are required to be licensed with the California Structural Pest Control Board. For the most up-to-date information regarding license status, consumers may contact the Structural Pest Control Board by calling (916) 561-8704 or visiting their website at www.pestboard.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Jesse's Termite Service

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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