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Katana Buffet & Grill

  64 inquiries |
Full Service Restaurants

4758 Everhard Road NW
Canton , OH 44718
| Get Directions

(330) 499-8888

http://www.restaurantwebx.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/12/2022

Why are dirty plates going in that area in the first place!! I heard stuff like this but never thought I'd be a witness.

Don't Eat here! Went 4/10/22 and we sat in the booth next to where the servers fill your drinks and empty plates. At first I didn't believe what my eyes had witnessed after my 14 month old dropped a whole piece of fried chicken on the floor, the waitress picked it up had a plate in the other hand went back in the enclosed area where the fountain drinks are came back out with just the plate but the chicken that was in the other hand was gone. So I keep watching and shortly after my daughter had a plate with two whole pieces of shrimp on the top of her plate again the waitress took the plate went back in the enclosed area where the fountain drinks are came back out with the plate and the shrimp was missing. I immediately called her out and that's when I went upfront to talk to the lady behind the desk and only received 1/2 of my money. She would not let me see the cabinet under the fountain. Why are dirty plates going in that area in the first place!! I heard stuff like this but never thought I'd be a witness.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Katana Buffet & Grill closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is full service restaurants.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.