185 inquiries | Jewelry Retail | Business Alert
(877) 867-0296
http://www.kaystones.com/
Monday - Friday: 8:00 am - 5:00 pm PST
Company Rating
F
Customer Reviews
based on 4 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
TOTAL SCAM!!!!!
This so called company should be shut down bc it's complete BS!!! I cancelled my membership the same day I did the scam survey and they still didn't cancel my account and charged my card $95 and of course wouldn't refund it...idk how anyone can work at a place like that and still live with themselves everyday!! What a job to spend everyday ripping people out of their hard earned money. . I pray one of them reads this bc they r pathetic !! Hope they get shut down and arrested ASAP!!!
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Complaint Closing Statistics
Company Info
Kay Stones sells a club membership to receive a monthly shipment of jewelry for a fee of $49.99. Initial shipment is $95 if not cancelled within the 14 day trial period.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
This company runs third party pop up ads on other websites such as Kohl's or Amazon offering faux diamond jewelry items for only a $5.99 shipping and handling charge. Customers complain that two weeks later they incur an unexpected charge or debit of their credit or debit card in the amount of $98.00. ~~With this marketing method products and services are sent to consumers unsolicited and unauthorized charges appear on credit cards. Usually materials sent with the product or service will allow a specified time period for cancellation and return without penalty or obligation. However many overlook the advisory and are unaware of the charge until their next monthly credit card statement. In some cases consumers find they are unable to contact the company to arrange returns or ask for credit. Most credit card issuers will allow the cardholder 60 days to dispute an unauthorized or inaccurate charge. Review your monthly statement carefully. If you discover a charge which is unfamiliar investigate and dispute the amount with your card issuer as soon as possible to protect yourself from making unwanted purchases.~~Often you can unknowingly join a plan simply by accepting an introductory offer of merchandise or services. Continuity plans may offer an introductory "free trial period" to let you check out the merchandise or service and decide whether to join the plan. If you keep the merchandise beyond the free trial period or fail to cancel the service within the free trial period not only must you pay you automatically become a plan member. Joining a continuity plan means you agree to the plan's sales method as long as you're a member. You'll automatically get periodic shipments of merchandise or delivery of services. You won't get any announcements or rejection forms before each shipment or service period. The shipments or services continue until you cancel your membership.~~Sellers must give you information about the plan's terms and conditions clearly and conspicuously in their promotional materials. These terms may include; that you become a member if you accept the introductory merchandise or initial round of services unless you cancel; or that periodic delivery of merchandise or services will occur - with no further action on your part; and will continue until cancellation is received. It also must disclose a description of the merchandise or services you agree to buy say whether there's a minimum purchase and how often you'll receive the products or services. An explanation of the plan's billing procedure for each shipment or period of service must also be provided as well as the terms of the plan's refund or return policy; how and when you can cancel your membership; and the price of the goods or services if you fail to cancel including shipping and handling if applicable.~
~ We believe that this company is affiliated with Fiorvano Jewels. A separate report on Fiorvano Jewels is available.
BCA has no information regarding advertising review at this time.
DBAs:There are no additional DBAs.
Websites:There are no additional web sites.
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