Kenston Services ratings, reviews and complaints - Miscellaneous Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant alleges non-delivery of the ordered information and difficulty contacting the company. The complainant responded to an ad in a local paper and was instructed to send $295 to an address in the Philippines in order to receive the information. However, after sending the required fees, nothing was received. The complaint remains unanswered.

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Complaint Closing Statistics

0 complaints against Kenston Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is hiring workers for route delivery.

Primary Contact:
Business Started:	N/A
Social:

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Licensing

California law requires companies offering these plans to register with the California Attorney General. If the seller makes such representations, he/she must obtain a bond in an amount ranging from $50,000 to $300,000 or deposit the same amount of money into a trust account. To verify registration and bonding, contact the California Attorney General by calling toll free (800) 952-5225 or (916) 322-3360.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The company's advertisement is deceptive and misleading. The company is advertising in the employment sections of national newspapers for a salary position to become a delivery route driver. In actuality, the company is offering a business opportunity collecting coins from pay phones for an advance fee of $295.00. Callers indicate the fee collected is for a security deposit. The money collected by recipients from the pay phones is wired to the Head Quarters in the Philiphines. Supposedly, recipients earn commissions for monies collected as well as, a base pay. We caution against sending money to these types of companies. These companies are not really looking to hire anyone. Their actual business is running deceptive advertising which is designed to entice the public to send fees to get started. Take into consideration, the fact that the money is sent to a foreign country. Chances of contacting the company or obtaining payment could prove to be difficult, if not impossible because the phone number reaches a recording.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Kenston Services

Complaints and Resolutions

Other Information