Key Food

Very rude and disrespectful

A Latino woman called Gizelly, who said that she is the supervisor or manager became very rude and disrespectful towards me at the self check out register. It was 14:12 pm June 1, 2020. Key Food at 86-02 Northern Blvd Jackson Heights, NY 11372. I asked her why I couldn't use the self check since there was no one at the register for the self check. Then she asked me if I knew how to use it so I said yes. Upon using the self check register, some items like the vegetables she would need to input the numbers. She became rude and asked me to input the numbers on the register myself, and that I should look for the bananas. I told her that no one had ever asked me to do so before, and if this was something new. And if I was now working there. She got very rude and thought that she could speak to me with such an attitude. I asked for her manager she said he is in the Dominican Republic and she is here. That she is the manager. And I am looking at her. But wouldn't give me her name. Some one else gave me her name. I told her that I have a job and I have been coming there but never seen her before. And have not been treated like this . I told her that I was filing a complaint . I am a customer and paying for my groceries and that this was discrimination. Then she calm down. I would like the business Key Food to caution their workers to be more respectful to their customers and seniors. They need to apologize.

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