Kilter Termite and Pest Control ratings, reviews and complaints - General Building Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Kilter Termite and Pest Control closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Kilter Termite and Pest Control provides licensed and experienced termite and pest control services and service the following counties: Los Angeles, Riverside, San Diego and Orange.

Primary Contact:	Gregory Mc Kendall (CEO/President)
Business Started:	3/2/1995
Social:

About Kilter Termite and Pest Control

Kilter Termite and Pest Control has been servicing Southern California for over 22 years. Kilter Termite and Pest Control provides free termite inspections to homeowners enabling them access to the inspectors knowledge at no cost.

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Licensing

California State Contractors License Board

Verified License

License Number: 937284
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Kilter Home Services Inc

Websites:
There are no additional web sites.

Contacts:

Customer Service

Other Categories:

Pest Control Services