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Kim's nails

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Nail Salons

45653 University Park Drive # B
Hammond , LA 70401
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(985) 662-0844

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/13/2025

They need to clean and have better services!! They use the same instruments without cleaning and they treat the customers horribly and rob you

I had a horrible experience!!!! I wanted to pick an acrylic power color to refill my nails and was told they don't have it to just pick a color when they definitely have acrylic nail powder colors. The lady got mad and started hurting my hands over drilling my nails aggressively I said ow several times. Her attitude just got worse until I asked for someone else to do my nails. They were all talking s**** about me and my mom the entire time. The lady painted my toes solid white after I asked for white tips. She got so mad she refused to finish my toes and someone else had to finish them they charged $225 up front before we were even finished the lady kept talking shit and having a bad attitude until I finally had to walk out without even getting my nails finished. Then my mom asked for no pink polish with white tips on her hands and they did a pink acrylic on her nails instead and had a horrible attitude and wouldn't fix it. I will never ever go back to this nail salon! The customer service was horrible the nail service was horrible then I picked a deluxe pedicure which I paid for and she rubbed the scrub on my legs then whiled it right off with water she gave me NO MASSAGE ON MY LEGS AT ALL!! Worst pedicure I've ever had not to mention nasty looks and being talked about the entire experience and having to leave with my nails u paid! Zero stars if I could. I was charged $225 and didn't even get my nails finished or even filed or shaped!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Kim's nails closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is nail salons.

Primary Contact:
Business Started: N/A
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Licensing

In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at [email protected].

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.