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King and Queens Child Care

16 inquiries |
Child Care Centers and Services

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4354 East 10 Mile Road
Warren, MI 48091 | Get Directions

(586) 443-6727

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/23/2019 Kathleen Z.

This place needs to be looked into. Learn how to take care of disabled children.

This Daycare Provider and its employees are terrible. One of the employees hit me. Verbally abusive. My son goes here. His father who has full custody takes him here. Your not allowed to tale tour of the house. They will being your kid to the door/hallway. Daycares are licensed for certain ages, my understanding its 6 weeks to 12 years old. My son has disability, Down Syndrome and charges more because of his disability. My son has been going here for several years because my ex husband has no where to take him. This place needs to be checked unexpectedly and needs to have their daycare license revoked. My son is now 18 with mentality of 5-6 years old and NONVERBAL. These people are not even licensed for Adults. These people are racist, discriminate people with disabilities. Just to get my son On and Off the bus she charges $172.50. Only a weekly rate with no daily rate. I received a call from my sons school because nobody was there to get my son off the bus. He gets on and off the bus basically the same time every day Monday thru Friday. Safety: this daycare is on a main road and the gate is always Open so if kids get outside, they could easily run onto the main road. This place needs to be looked into as an UNEXPECTED visit so they know your not coming and check this place out. My son's Father pays these people good money and unable to provide the needs for my son. I wouldnt send my Dog here

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against King and Queens Child Care closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is child care centers and services.

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Business Started:	N/A
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Licensing

California law requires all child care facilities to be licensed by the California Department of Social Services (CDSS), Community Care Licensing Division (CCLD). The CCLD has responsibility for licensing Child Care facilities under the authority of the California Health and Safety Code.

To verify licensing for child care facilities, contact the Child Care Program Office by writing to them at, 744 P Street MS: 9-14-48, Sacramento, CA 95814, faxing them at 916-651-0531, or calling them at 916-651-6040. Their website address is www.ccld.ca.gov. Inland Empire residents may verify licensing locally by calling the Inland Empire Regional office at 951-782-4200.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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