Krup Law Group ratings, reviews and complaints - Real Estate Attorney

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Of the complaints we have received against this company some have very serious complaint allegations. Complainants allege failure to fulfill services and keep in contact with clients regarding their loan modifications. Complainants also allege the company misrepresents their ability to save their homes and to get a loan modification.~~Company generally responds to complaints by stating they fulfilled the services outlined in the retainer agreements. In some cases the company issued refunds.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Krup Law Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide real estate attorney services.

Primary Contact:	Robert J. Krup (Owner)
Business Started:	12/18/1973
Social:

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Licensing

California State Bar

Verified License

License Number: 57536
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The Krup Law Group

Robert Krup

Websites:
There are no additional web sites.

Contacts:

Kim Jackson (Administrator)

Michael Freedman

Ben Williamson (Asst to Atty)

Other Categories:

Attorneys

Reputation Report

Krup Law Group

Complaints and Resolutions

Other Information