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KV Jewelry and Loan

64 inquiries |
Pawn Shops

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6 Dunbar Avenue
Dunbar, WV 25064 | Get Directions

(304) 400-4809

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/5/2020 Amy E.

It's already bad enough they want to low-ball you for everything.

I was there trying to pawn some tools and they tried to tell me the motor was burnt up in the $300.00 miter saw. I had only used 2 times, then when my boyfriend told them they needed to unlock it to run it they were just being complete a******* about it. Then when my boyfriend went outside the guy that works there Jacob came outside took his jacket off and was trying to fight him. I just think it was complete bull c**** and that guy needs to be fired. My boyfriend just lost his son by being hit by a train like 4 months ago then he lost his mom 3 weeks ago to the corona virus. And I'm still waiting on my unemployment and all the bills are behind and stuff. It's already bad enough they want to low-ball you for everything. Now they trying to fight us too. It's not cool at all. I want the guy fired Jacob, an overweight guy with dark hair

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against KV Jewelry and Loan closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is pawn shops.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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