16 inquiries | General Auto Repair Services
(618) 560-1019
Company Rating
B
Customer Reviews
based on 1 review.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
Provide better service or close down. I will not return.
When I arrived on Monday aug 10th I was told how much it would be to fix my car. I was told to come back Tuesday. I arrived and sat outside for 3 hrs waiting. They finally told me they did not fully fix the problem and I needed to come back the following day I arrived weds sat and waited 2 hrs to be told it still was not done to come on Thursday. I arrived Thursday Aug 13th sat outside for 2 hrs. To finally receive car from owner Leon Austin and he told me it was still messed up he made the problem worse, and I was on my own he did what he could. I tried to speak to them the next day and they are now as if they are closed down! But while I drive by they are working but refuse to answer phone.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
This company's business is general auto repair services.
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Licensing
Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.For businesses outside of California, please check with the agency that regulates this industry.
BCA has no information regarding government actions at this time.
California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:There are no additional DBAs.
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