La Moderna Bakery ratings, reviews and complaints - Mexican Goods Food Products

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against La Moderna Bakery closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

La Moderna Bakery has been providing the sale of tamales, sweet bread, carnitas, chicharrones, and much more for over 38 years.

Primary Contact:	William Chavez (Owner)
Business Started:	1/1/1978
Social:

About La Moderna Bakery

Welcome to La Moderna Bakery. Martha and Guillermo first opened the doors in 1977. We are still here with our children, grandchildren and great-grandchildren helping. We are located in Whittier, CA and are known mostly for our tamales and mexican pastries. We also make Carnitas, Chicharrones, Salsa, and Menudo and Guacamole on Saturday and Sunday. All of our items are made fresh daily.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Lina Gomez (Administrator)

Guillermo Chavez (Owner)

Martha Chavez (Owner)

Other Categories: