LA Payroll ratings, reviews and complaints - Payroll Preparation Service

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

The complainant alleges the company took taxes as their payroll company and paid the state and the IRS/EDD, but failed to make the payments to the government. Instead, the owner left the country with all of the money.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against LA Payroll closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

LA Payroll is providing accounting, payroll preparation and related services.

Primary Contact:	Dmitri Paiu (President)
Business Started:	3/1/2000
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Complaint allegations state after collecting money from businesses to pay state and federal taxes the company fails to make payments. Clients are unable to receive a refund or contact the company because LA Payroll has since ceased doing business.

Various media outlets have broadcast stories regarding the company and allege the principal, Tovmas Grigoryan, has fled the country.

Business owners have reported they have been advised that they are still responsible for the tax payments and late fees and penalties imposed, despite the issues with LA Payroll not paying the taxes on behalf of the businesses. The industry does not require companies to be bonded and are rarely regulated. There may be little recourse other than seeking legal advice. Business owners may also file a complaint with Business Consumer Alliance.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Tovmas Grigoryan

Gene Moroz (Founder/Consultant)

David Paiu (President)

Reputation Report

LA Payroll

Complaints and Resolutions

Other Information