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Lake City Chrysler Dodge Jeep RAM

45 inquiries |
New Car Dealers

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4325 West Highway 90
Lake City, FL 32055 | Get Directions

(386) 868-3448

http://www.lakecitychryslerdod...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/18/2019 Tracy R.

I just want to keep them from doing this to others. I bet they do it a lot.

The car that I bought was advertised at 10,950 and they changed prices on contract to 16995. Without telling me that they charged me 1,650 down payment and has never give me proper paperwork to this day. I have filed a lien on the auto dealership bond and I'm pursuing a law suit with them. Also I have returned car back to bank. I have all my paper work that states the cars real price. I will never deal with these losers again. They are committing fraud. They are also excepting checks with hold dates. Which there not suppose to do which they tell you not to tell anyone.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Lake City Chrysler Dodge Jeep RAM closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is new and used car dealers.

Primary Contact:	Tony Taylor (General Manager)
Business Started:	N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Lake City CDJR

Websites:
There are no additional web sites.

Contacts:

Sherri Diett (Office Administrator)

Chris Hammer (Sales Manager)

Kevin Lott (Service Manager)

Other Categories:

Used Car Dealers

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