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Laurel Land Funeral Home & Laurel Land Memorial Park

243 inquiries |
Funeral Services

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6300 South R.L
Dallas, TX 75232 | Get Directions

(214) 371-1336

http://www.sci-corp.com

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/28/2021 Gloria W.

Thank you Mariah

I would like to personally thank Mariah for your patience and concern with the delivery of my companion headstone. Going that extra mile to make sure things were to my satisfaction means a lot to my family. May God continue to bless you as you bless others.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Laurel Land Funeral Home & Laurel Land Memorial Park closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is funeral services.

Primary Contact:	Customer Service
Business Started:	1/1/1962
Social:

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Licensing

Companies performing funeral services, such as; cemetery, crematory, and embalming are required to be license with the Cemetery and Funeral Bureau. For the most up-to-date information on this license, visit http://www.cfb.ca.gov. You may also contact the Bureau by calling (916) 574-7870.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Service Corporation International

Websites:
There are no additional web sites.

Contacts:

Mark Cooper (President)

Mike Crane Jr (VP)

Addresses:

1929 Allen Parkway, Houston, TX, 77019-2506

6000 S R L Thornton Fwy, Dallas, TX, 75232-2626

P.O. BOX 829000, Dallas, TX, 75382-9000

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