Law Center ratings, reviews and complaints - Paralegal Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Law Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is advertising credit repair services.

Primary Contact:	Walter Channels (Owner)
Business Started:	6/24/1993
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California Law requires all companies advertising credit repair services register with the Attorney General and post a $100,000 bond. This company is neither licensed or bonded. Even if licensed, it would be unlawful to collect any money before actually performing promised services. We urge caution. Information stays on credit reports for seven to ten years. Accurate negative information can only be removed with the cooperation of the creditor, and this generally includes paying the debt.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The Consumer Law Center

The Law Center

Walter David Channels, Esq.

Websites:
There are no additional web sites.

Contacts:

Eugene Carriere (Senior Administrator)

James Coose (Owner)

Addresses:

611 Civic Center Drive West Suite, Santa Ana, CA, 92701

Reputation Report

Law Center

Complaints and Resolutions

Other Information