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LB Food Mart

19 inquiries |
Gas and Oil Service Stations

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1623 Lincolnway West
South Bend, IN 46628-2615 | Get Directions

(574) 233-4168

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/9/2019 Jalana L.

They should coach their worker and charge correctly

I went to the marathon on lincolnway west off Adam's st. At 830pm and a young man working the counter has service me plenty of times and other workers in the past, the young man over charge me for a cigarillo and soda I ask him why my total came out more and he stated taxes which they never tax me in the past and I'm talking years, and I explain to him and he said in his words who are you, who told you, you r special, not only he was rude to me and over charge me but how he came off was bad for business, nobody should get rob regardless if its 1cent or millions, or talk down too, right is right and wrong is wrong, I will never shop there again and I been coming there for over 15yrs, it's sad and disappointing

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against LB Food Mart closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is convenience store and gas station.

Primary Contact:	Manager
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Marathon Gas - LB FOOD MART

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Convenience Stores

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