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Lee Stevens Cleaners

119 inquiries |
Drycleaners and Laundry Companies

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1812 Kings Highway
Brooklyn , NY 11229 | Get Directions

(718) 339-0687

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/10/2019 Alberto E.

So I ask for my for my 2 piece suit and my 1 dress shirt to be dry cleaner and when I went to pick it up I only had the 2 piece suit and when I ask where's my dress shirt the guy mr.lee said that I never gave him my dress shirt which is completely false but the receipt said 3 items and when I told him a bout it he was asking dumb and then said I'm dumb because I can't count so then I ask him if he can double check he said no and I found that very unprofessional of him then I said him again nicely his wife went up to me with a nasty attitude says that she don't have my dress shirt. They didn't even brother to check , so I walked away and told them if they find my shirt to call never then two days later I went back they gave me a nasty face rolled their eyes and then started yelling at me saying they don't have my shirt and that if I want it so badly I can look for it myself in the back. They did the same thing to me before they are scamming people. To stop scamming people and be more professional and change there attitude or they need to be shut down.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Lee Stevens Cleaners closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is drycleaners and laundry companies.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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