Find a reputable business?

Reputation Report

Legacy Construction & Design

154 inquiries |
Kitchen and Bathroom Remodeling

File Complaint

PO Box 78721
Corona, CA 92877 | Get Directions

(909) 938-8829

http://www.legacyconstructiona...

Please contact the business to schedule an appointment.

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 8 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/14/2019 Richard A.

If I could give a higher star rating I would.

Rich acted as my general contractor, they basically built me a new kitchen and replaced all of my living room and bathroom floors. Also I want to explain I really took a chance on Legacy Construction & Design, I found them on Yelp and my entire project was handled remotely I actually only met with Rich once in person. This was the beauty for the entire project I live in Scottsdale but I own a home in California. I felt completely comfortable and placed so much trust in Rich and his company. This entire project was around cost was close to $35,000, so needless to say I really put a lot of trust into Legacy Construction & Design. However, they far exceeded my expectations and really went above and beyond for me. They completely kept me in the loop every step of the way, sending photos, videos, called and text messaged me. Any questions or concerns along the way were promptly address and the finished product was amazing. I have already recommended them and would recommend Legacy Construction & Rich if you need a honest & trustworthy company.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Legacy Construction & Design closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Legacy Construction & Design, established in 1990, is an award-winning construction and design company that assists their clientele with a truly personal approach to achieve the space and design of their dreams.

Primary Contact:	Richard Centella (Owner)
Business Started:	1/1/1990
Social:

Interested in Legacy Construction & Design ?
Contact them directly!

Request Quote

Licensing

California State Contractors License Board

Verified License

License Number: 790442
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Legacy Construction and Design

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Concrete Contractors

Home Improvements