Legal Aid Alternative ratings, reviews and complaints - Paralegal Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they pay the company to do legal filings in association with divorces or other legal matters. Customers complain the company fails to file the documents, files incorrectly, or they never hear from the company again after paying for servcies. The company responds to some complaints by disputing the allegations and denying refund requests. Other complaints are unanswered.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Legal Aid Alternative closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering paralegal services.

Primary Contact:	Susan Vega (Legal Assistant)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

When considering any legal service, check the attorney's license with your State Bar Association. A paralegal does not represent clients, nor can they legally select forms to complete. The function of a paralegal is to prepare paperwork and perform other duties mandated by and under the supervision of an attorney. Paralegals are required to register as a legal document assistant with the County Recorder's office. To verify registration call the County Recorder's office where the company does business.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

David Abrams (Contact)

Gloria (Operator)

Judy Castro (Assistant)

Reputation Report

Legal Aid Alternative

Complaints and Resolutions

Other Information