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Lexus of Valencia

286 inquiries |
New Car Dealers

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24033 Creekside Road
Valencia, CA 91355 | Get Directions

(661) 260-2000

http://www.lexusofvalencia.com

Sunday 10:00 to 8:00
Monday - Saturday 9:00 to 9:00

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/6/2017 rrr f.

cars parked on Valerio street in Sun valley ca...they will be towned if you do not reomove them. the police have been called

10733 Valerio sun valley I guess you must use a auto repair in that area...stop parking your cars in the residence please....

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Lexus of Valencia closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At Lexus of Valencia, it’s our mission to provide the drivers of the Santa Clarita Valley and all of Southern California with prestigious, luxury cars, SUVs & Hybrid Vehicles from Lexus.

Primary Contact:	Rob Rizzo (General Manager)
Business Started:	4/1/1968
Social:

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Licensing

California Bureau of Automotive Repair

Verified License

License Number: 211722
Status: Valid

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Keyes Lexus of Valencia

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Used Car Dealers

General Auto Repair Services

Automobile Leasing Service

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