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LGI Homes

9 inquiries |
Home Builders

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1450 Lake Robbins Drive, Suite 430
The Woodlands, TX 77380 | Get Directions

(281) 362-8998

http://lgihomes.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/12/2020 Carolyn A Hasten .

I am complaining about the loud music they continue to play every day seven days a week on top of the already loud construction.

I am a Disabled Veteran with severe mental health issues Tricon American Homes hired LGI homes to build leasing homes in Lamarque Tx Palomino Ranch Subdivison Lamarque Tx I have been harassed by the contractors building these leasing home the have put amplifier speakers next to my home harassing me constantly with loud music they are out in the subdivision screaming singing and playing loud music taunting me daily I had to call the Lamarque Police Department they unplugged the speaker and hid it so the police wouldn't find it. I called and reported it to LGI homes and it contacts that was given to me this situation only got worse the contractors would place loud amplifier speakers facing my leasing home taunting with loud music I have severe PTSD. I would hide in closes on my needs trying to hide from the loud music I have the pictures to prove my complaints and I also have my Ring camera's this company also allowed the contractors to block me in. I have the ring video to prove my alleged Allegations. I missed my VA mental health appointment due to the contractors refuse to move their vehicles and trucks For the record PTSD is a serious condition for Veterans many have committed suicide from this severe mental health issue the contractors come out in the subdivision everyday taunting me with loud music I'm not complaining about the Construction work I am complaining about the loud music they continue to play every day seven days a week on top of the already loud construction.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against LGI Homes closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is home builders.

Primary Contact:	Customer Service
Business Started:	N/A
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Licensing

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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