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Lifestyle Home Furnishings

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Furniture Retail

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3800 West 12th Street
Erie, PA 16505 | Get Directions

(814) 622-2691

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/19/2021 Christi H.

Disgusting conversation by employees in front of customers.

Me and my daughter went into the Lifestyle Home furnishings store on Broad Street Erie PA to shop for my daughter who was interested in a new couch and was needing one for school. We weren't greeted for one and for two, the comments I was hearing from the two employees about how they were going to have sex and the way the man was grabbing his crotch and talking very disgusting and very inappropriate, and the women saying stuff back that made me extremely mad, and me and my daughter left the store. I then get online to contact the store about this situation and get told that they don't tolerate this and this is not ok. I did not know there was a west side store so I then go to the west side to look at some items and that very women that was in the east side was now at the west side store and was told by a younger guy that she is the assistant manager now. Are you kidding me? The way this company handled this by giving out a promotion is disgusting. And they both should be fired. I don't want to do business with a company that handles this serious situation like this. The mans name is W*** which works at the east side store and J****** which is a manager for the west side. Disgusting Honestly I would like everyone to know that this has happened to me and could and probably has happened to others. If you do go to this company don't bring your kids or family.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Lifestyle Home Furnishings closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business sells home furnishings.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

2026 Broad Street, Erie, PA, 16503-2510

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