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Lithia Hyundai of Reno

  43 inquiries |
New Car Dealers

2620 Kietzke Lane
Reno, NV 89502
| Get Directions

(775) 800-5703

http://lithiahyundaireno.com

Company Rating

CC

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/10/2023

I just wanted to be known what kind of people that we're dealing with at these auto dealership

I went to your dealership to try to purchase a used Hyundai Santa Cruz I'm formed in my hat 3500 for a down payment. It took me on a test drive. I got back from the test drive and they started calling me some asinine figures as far as price for the car and down payment Eventually he called the sales manager and the sales manager told me that the down payment for the car would be $9000 my payment would be $990 a month Are we stated my original down payment I'm $3500 They told me that I could put The $3500 down then and then we would go to the bank and get some checks so that I could write out the remaining $5500 To be paid over the course of time I told them that if that's what I had to do then it was OK I have to give them my ID card my military ID card and my concealed weapons permit they told me they need it in my social security card because they believe I was committing identity fraud I've been informed them that our conversation was over and got up and left the size room floor Have to talk into some of this who have had similar experience with them I feel that I needed to file a complaint. I have no desire for what the business should do Except for to treat all customers as equal I will continue to place this complaint on all of the social media sites

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Complaints and Resolutions

Total Amount in Dispute:
$8,000.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Lithia Hyundai of Reno closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

The company's business is a new and used car dealer.

Primary Contact: Robert Scott
Business Started: N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Dylan Clunie (General Manager)

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