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Little Guyana Bake Shop

  92 inquiries |
Retail Bakeries

124-11 Liberty Avenue
South Richmond Hill, NY 11419
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(718) 843-4200

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/21/2019

Charging fees that have not been approved by the credit card companies.

I purchased groceries at Little Guyana Bake Shop on 8/17/2019. The total charges were $19.99 but I noticed an additional charge of .79 was added to my bill listed as a Convenience fee. I questioned the store about the charge and was told its an additional charge for using a credit card and all customers is required to pay it when using any credit card. I immediately advised the store that based on my understanding of how credit cards works that is not an approved fee, I requested the transaction be refunded and I paid cash. There is also a sign placed in the store that there is a 4 charge for using a credit card. Upon speaking to Visa they agreed that there should not be a Convenience charge. I am overly concerned as to how may consumers were charged this fee. Customers should be refunded that fee there are also many businesses on Liberty avenue that charge a fee for using a credit card with a 10.00 minimum

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Little Guyana Bake Shop closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is grocery store and retail bakeries.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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