LoanAdvisors, Inc. ratings, reviews and complaints - Loan Brokers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against LoanAdvisors, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a loan advisor.

Primary Contact:	Dan Potts (Senior Vice President)
Business Started:	3/1/1997
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01220995
Status: Expired

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Recently this company notified the Bureau that another company is using their name and address to send letters to unsuspecting consumers offering a money making opportunity. If a consumer receives a flyer or a phone call from someone claiming to work for this company asking them to wire money; it is a result of corporate identity theft. This company is in no way affiliated with this type of business do not send any money. An official report has been filed with the FBI.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Loan Advisors, Inc.

Equity Express Financial Services, Inc.

First Time Buyers Workshop

Websites:
There are no additional web sites.

Contacts:

Robert Spotts (Broker)

Diana Mueller (Operations Manager)

Other Categories:

Mortgage Services

Addresses:

9870 Research Drive, Irvine, CA, 92618

17601 17th Street , Tustin, CA, 92780

Reputation Report

LoanAdvisors, Inc.

Complaints and Resolutions

Other Information