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Lofton Contracting, Inc.

176 inquiries |
General Building Contractors

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18639 Parthenia Street
Northridge, CA 91324 | Get Directions

(818) 886-1274

http://www.loftoncontracting.c...

Please contact us for hours of operation.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/4/2020 Cynthia T.

Impressive Integrity

We needed some restoration done on our 1914 Home and although Mr. Lofton works for higher institutions now (the museums) he took on our project as a side hobby as he was fascinated with the design and style of our home. He is a man of his word, his guys showed up on time, he took the time to honor the character of the home (hand plastering the old fashioned way) and threw in un-expected extras (rotted underlining wood issues etc.) with out charging us. I would highly recommend this contractor as his work was impeccable and impressive. And with his ending bill completing this beautiful job, he sent us a CD with songs from the early 1900's. Wonderful Experience with this very kind and knowledgeable contractor. Then he called us a month later to make sure we were happy, settled back into our home, and if we had any concerns or questions. Amazing. Highly Recommend!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Lofton Contracting, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Lofton Contracting, Inc. provides general building and engineering construction services.

Primary Contact:	Cortney Lofton (President)
Business Started:	1/1/1989
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Licensing

California State Contractors License Board

Verified License

License Number: 796892
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Lofton Arts & Museum Exhibition Contracting

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

General Engineering Contractors

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