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Logan's Roadhouse

30 inquiries |
Fast Food Restaurants

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1300 Bridford Pkwy
Greensboro, NC 27407-2654 | Get Directions

(336) 292-4950

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/22/2023 Lisa C.

They need a new manger Logan's in Greensboro NC Wendover Avenue. Nothing for my family because we are not going back.

Arrived @ 3:55 was told 35 minute wait for six and a high chair that was fine at 45 minutes we ask how much longer we were told we are working on it at 55 minutes we ask how much longer we were told we are working on it. We talked with the manger he was no help and was very rude to us. I understand if all your tables are full, but they weren't there was a lot of big tables open and a lot of people waiting by this time way more than when we got there. For a long time they was no one being seated. I will never go back to Logan's again and I will tell everyone what happen.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Logan's Roadhouse closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is a full service restaurant.

Primary Contact:	Mark Coleman (Manager)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Logans Roadhouse Restaurant

Websites:
There are no additional web sites.

Contacts:

Mike Crawford (Manager)

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Last Name:

Email Address:

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