LRC Roofing ratings, reviews and complaints - Roof Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against LRC Roofing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

LRC Roofing provides a variety of roofing services including roofing repair and replacement and are experienced with all kinds of roof types including shingle roofing, tile roofing, and hot mop roofing.

Primary Contact:	Luis Chan (Owner)
Business Started:	2/12/2022
Social:

About LRC Roofing

Our Journey
Our story began over 20 years ago, when our founder, an experienced roofer himself, identified a gap in the market for reliable, high-quality roofing services. Armed with a vision to fill this gap, he assembled a team of passionate, skilled professionals to create LRC Roofing.

Today, LRC Roofing is more than just a roofing company – we're a trusted partner to countless homeowners and businesses. Our commitment to quality, integrity, and customer satisfaction continues to fuel our growth and shape our future.
Our Values
At the heart of LRC Roofing are our core values: Quality, Integrity, and Customer Satisfaction. These values guide our every action, from the way we communicate with our clients to the precision and care with which we carry out our roofing services.
We believe that by staying true to these values, we can consistently deliver results that exceed our customers' expectations.
Our Expert Team
Our greatest asset is our team. Comprised of certified roofing professionals, we take pride in our technical expertise, craftsmanship, and dedication to customer service. Continuous training ensures our team stays up-to-date with the latest industry advancements and safety protocols, enabling us to deliver the highest quality service to our customers.

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Licensing

California State Contractors License Board

Verified License

License Number: 1087240
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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Roofing Materials Retail

Roofing Consultants

Gutter and Downspout Cleaning Services