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Lube Stop

21 inquiries |
Gas and Oil Service Stations

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2915 Belmont Avenue
Youngstown, OH 44505 | Get Directions

(330) 759-9554

http://www.take5oilchange.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/12/2020 Judy M.

I received the oil change after less than 30 days all all was out of my car and motor is blown.

I received the oil change after less than 30 days all all was out of my car and motor is blown. Upon of calling lube stop he-Check my car and obvious the motor was blown he said he would call his manager and get back in touch with me upon getting back in touch with me he tries to tell me that I had numerous leads and I had zero leads have a 2009 Toyota I am making payments and I am positively sure that there were zero leaks I talked to the person that I am making the payments with he clarifies to me there was never no leaks lube stop is giving me every excuse in the world not to help me or rectify my motor being gone they will not give me the corporate office number I am getting zero cooperation. I would like to get this investigated because they have ever cases where people have got oil changes and had to file charges against them. I would like your company to check and see why they have so many complaints that they do not rectify.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Lube Stop closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is gas and oil service stations.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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